Job Description
Follows procedures and guidelines to provide service to customers in a timely manner.
Essential Duties & Responsibilities Required
Provides the highest level of customer service at all times to internal and external customers (20%)
Creates follow-ups with customers in order to provide the best customer experience. (20%)
Identifies issues that need escalation and passes on to the appropriate person. (15%)
Performs additional duties as assigned (15%)
Follows department guidelines for methods of research and accuracy. (5%)
Maintains notes in appropriate systems. (5%)
Other Duties & Responsibilities:
Meets attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions
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Job Details
- Location San José, San José Province
- Job Type Full time
- Category Computer Occupations
- Posted Date June 03, 2026
- Application Deadline July 13, 2026