Job Description
We are hiring for a Customer Service Representative!
Key responsibilities would include the following:
- Handle customer queries via phone, email, and other communication channels in a professional and timely manner.
- Make outbound customer calls to provide updates, resolve issues, and ensure satisfaction.
- Monitor and achieve KPIs related to customer service performance.
- Use internal systems including Sharp to manage customer information and service records.
- Maintain and update spreadsheets and reports using Microsoft Excel with a high level of accuracy.
- Communicate effectively with internal departments to resolve customer issues and improve service delivery.
- Work independently with minimal supervision, demonstrating initiative and ownership of tasks.
You will need a keen eye for detail, as well as a problem-solving head to ensure all issue...
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Submit your application today and join our talented team at Pertemps Bond.
Submit ApplicationJob Details
- Location Coventry, England
- Job Type full time
- Category Information and Record Clerks
- Posted Date June 07, 2026
- Application Deadline July 17, 2026