Customer Service Rep

FedEx

📍 Bethlehem, Pennsylvania, United States 💼 Full Time 🕒 Posted July 02, 2026

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Job Description

Shift
Monday - Friday - 1st Shift (Day)
Customer Service Representative
Pay: $22.00 per hour
Shift: Monday-Friday, 10:00AM-6:00PM
Location: Bethlehem, PA 18015
The primary responsibility of the Customer Service Representative is to provide internal and external customers with support for day-to-day functions, including routine and ad-hoc procedures. This position is responsible for product safety, quality, and legality.
Primary Responsibilities
Handle inbound calls, emails, and faxes in a timely and professional manner.
Serve as the first level of support for customer inquiries; redirect incorrectly routed communications to the appropriate resource.
Assist with inquiries, reporting, and troubleshooting while working collaboratively with the team to support customer needs.
Provide accurate information regarding manufacturers' policies and procedures.
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Job Details

Location Bethlehem, Pennsylvania
Job Type Full Time
Category Information and Record Clerks
Posted Date July 02, 2026
Application Deadline August 11, 2026