Customer Service Reception Assistant

Job title Customer Service Reception Assistant

Job reference R1825

Date posted 08/06/2026

Application closing date 21/06/2026

Location West Suffolk

Salary Starting salary £25,989 - £28,598 per annum (pay award pending) plus excellent employee benefits package

Contract type Permanent

Contractual hours 37 Basis Full time

Department Customer Services

About the role:

We are looking to appoint a fulltime Customer Service Reception Assistant with additional administrator duties to join our team at our West Suffolk House office in Bury St Edmunds.

Responsibilities

The role will involve welcoming visitors that are attending pre-booked appointments or Council meetings. Supporting customers to access the relevant Council support, including promoting the use of self-serve options and providing digital assistance if needed. Transactional and administrative tasks to support the wider Customer S...

Ready to Apply?

Submit your application today and join our talented team at West Suffolk.