Customer Service Quality Assurance Specialist (Fintech)

Btse
📍 petaling jaya, selangor, Malaysia 💼 Full-time 🕒 Posted July 08, 2026

Job Description

BTSE in Malaysia is looking for a Customer Service Quality Assurance Specialist to enhance quality assurance standards across customer support teams. The ideal candidate will possess strong analytical and problem-solving skills, with a solid understanding of quality assurance concepts.

Key responsibilities include monitoring support performance, conducting quality reviews, and creating training materials. A Bachelor's degree and 2-3 years of experience in customer service or BPO quality assurance are required. Join us for a competitive compensation package and growth opportunities!

#J-18808-Ljbffr

Ready to Apply?

Submit your application today and join our talented team at Btse.

Submit Application

Job Details

  • Location petaling jaya, selangor
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date July 08, 2026
  • Application Deadline August 17, 2026