Job Description
+ Receives inquiries from customers from various sources (phone, email, WeChat and Live Chat), answers questions and/or resolves individual problems.
+ Coordinates and develops customer relationships by handling customer inquiries on such topics as myUL, invoicing, label and inspection, etc., opening new projects and supporting a smooth communication between customers and UL departments.
+ Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments.
+ Prioritizes customer needs, determines any special requirements, and obtains required information and samples to open the project.
+ Organizes customer information by classifying and segmenting the customer, entering new or updated information into database, etc., using the Customer Relationship Management (CRM) system.
+ Provides support for non-technical customer requests, including questions/issues such as bil...
+ Coordinates and develops customer relationships by handling customer inquiries on such topics as myUL, invoicing, label and inspection, etc., opening new projects and supporting a smooth communication between customers and UL departments.
+ Collects customer product information, identifies the industry that will perform work, and communicates completion time commitments.
+ Prioritizes customer needs, determines any special requirements, and obtains required information and samples to open the project.
+ Organizes customer information by classifying and segmenting the customer, entering new or updated information into database, etc., using the Customer Relationship Management (CRM) system.
+ Provides support for non-technical customer requests, including questions/issues such as bil...
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Submit your application today and join our talented team at UL, LLC.
Submit ApplicationJob Details
- Location Guangzhou, China
- Job Type Full-time
- Category other-general
- Posted Date February 22, 2026
- Application Deadline March 06, 2026