Customer Service Performance Lead

People's Partnership

📍 crawley, england, United-Kingdom 💼 Full-time 🕒 Posted June 12, 2026

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Job Description

                People's Partnership is seeking a Service Performance Manager for their Customer Services team in Crawley, UK. The successful candidate will lead operational performance strategy, ensuring high-quality service delivery while managing customer insights and risks. Responsibilities include overseeing performance frameworks, coordinating with various departments, and driving improvements in service levels. The role offers a hybrid working model and generous employee benefits, including pension contributions and healthcare cover.
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Job Details

Location crawley, england
Job Type Full-time
Category Management & Operations
Posted Date June 12, 2026
Application Deadline July 22, 2026