Customer Service, Patient Access Associate II

R1 RCM
📍 Austin, TX, United States 💼 Full-time 🕒 Posted June 10, 2026

Job Description

**Patient Access Customer Service Representative**

**On-Site: Austin, TX | Ascension Dell Children's North**
**Shift Schedule: Wednesday 12 PM to 6 PM, Thursday - Saturday 6 AM to 6 PM**

Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups.  At R1, you’ll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.

As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.

This is more than registration - it’s a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle succes...

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Submit your application today and join our talented team at R1 RCM.

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Job Details

  • Location Austin, TX
  • Job Type Full-time
  • Category other-general
  • Posted Date June 10, 2026
  • Application Deadline June 15, 2026