Job Description
Cainiao Group in Meycauayan, Philippines seeks a Customer Service Manager to oversee daily operations and training for the customer service team. You will manage escalated complaints and ensure compliance with service level agreements while liaising with e-commerce platforms.
The ideal candidate has 3–5 years of experience in cross-border e-commerce customer service and excels in communication and data analysis. Familiarity with warehouse processes is preferred. Strong emotional intelligence and problem-solving skills are essential.
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Submit ApplicationJob Details
- Location meycauayan, bulacan
- Job Type Full-time
- Category Management & Operations
- Posted Date June 18, 2026
- Application Deadline July 28, 2026