Customer Service Operations Agent

Piedmont Airlines
📍 Albany, NY, United States 💼 Full-time 🕒 Posted July 23, 2026

Job Description

_We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Operations Agent in our Ground Handling Department. The primary responsibility of the position is to serve as a liaison between dispatchers, flight crew, utility, catering, gate, and ground personnel. This role logs and relays gate changes, cancellations, service requests, and other pertinent flight information to the respective personnel departments. The successful candidate will have advanced ability with Microsoft Office Suite, outstanding organizational skills, and the ability to work well and communicate with all levels of management and support staff. This position will...

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Job Details

  • Location Albany, NY
  • Job Type Full-time
  • Category other-general
  • Posted Date July 23, 2026
  • Application Deadline July 28, 2026