Customer Service Officer

About this opportunity

We are seeking a Customer Service Officer to join our collaborative and fast-paced team. In this role, you will be the key link between our customers, sales team, and supply chain – ensuring a seamless customer experience from order through to delivery. You’ll manage an allocated customer base, support internal sales activity, and play a critical role in driving customer satisfaction and revenue growth.

Your key responsibilities will be to:

• Manage an allocated customer base, building strong relationships to drive revenue growth 
• Actively identify and capture new sales opportunities, supporting the Sales team
• Partner closely with Sales to support quoting, pricing, forecasting, and customer growth initiatives
• Deliver a high level of service across all customer interactions while proactively upselling and promoting products and solution...

Ready to Apply?

Submit your application today and join our talented team at Pact Packaging.