Customer Service Officer

About the company:
Bianka Panova Academy is a premier institution dedicated to providing world-class training in rhythmic gymnastics. Located in Singapore, the academy is renowned for its commitment to excellence, nurturing young talents, and fostering a supportive environment for athletes to thrive. With a team of experienced coaches and state-of-the-art facilities, Bianka Panova Academy is a leader in the field, offering comprehensive programs that cater to various skill levels and aspirations.

Job responsibilities:
- Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
- Manage customer accounts and maintain accurate records of interactions and transactions.
- Assist in the enrollment process for new students, ensuring all necessary documentation is completed.
- Coordinate with coaches and administrative staff to ensure smooth communication and operations.
- Handle complaints and provide appropriate solutio...

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