Customer Service Officer

Cement Australia

📍 Pinkenba, Queensland, Australia 💼 Full-time 🕒 Posted June 08, 2026

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Job Description

Be the voice our customers rely on.
Our Customer Service team is the front line of Cement Australia, the friendly, knowledgeable voice our customer’s trust. Whether you’re answering calls or responding to emails, you play a pivotal role in order processing, issue resolution, and keeping things moving. We see this role as the glue between our customers and the broader logistics team, and a truly valued part of our business.
Your Opportunity
You’ll be based in our Pinkenba office, working closely with a team of Customer Service Officers to deliver a seamless customer experience. Together, you will:
Act as the first point of contact for customers via phone and email

Process orders and monitor delivery progress

Investigate and resolve customer enquiries in a timely and professional manner

Proactively communicate with customers around transport delays or product availability

Collaborate with the wi...
            

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Job Details

Location Pinkenba, Queensland
Job Type Full-time
Category Information and Record Clerks
Posted Date June 08, 2026
Application Deadline July 18, 2026