Customer Service Officer L1 - Āpiha Ratonga Kiritaki - Invercargill

Inland Revenue
📍 Invercargill, Southland, New Zealand 💼 Full time 🕒 Posted March 01, 2026

Job Description

About the Role | Mō te Tūranga 

Are you passionate about making a positive impact on the economic and social wellbeing of New Zealand Aotearoa? As a Customer Service Officer at Inland Revenue (IR), you’ll play a key role in delivering exceptional service and supporting long-term compliance. You'll engage with a wide range of customers, using your communication and problem-solving skills to enhance their experience and help resolve their queries. This role also includes responsibilities in debt recovery, where you'll assist customers in managing outstanding obligations and finding sustainable solutions. 

About Inland Revenue | Mō te Tari Taake 

Inland Revenue is the backbone of New Zealand’s revenue system, collecting the funds that support essential services and programmes Through a focus on excellent service and fair compliance, our work supports the country’s economic strength and social wellbeing. 

What is the role? | He aha te mahi? <...

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Job Details

  • Location Invercargill, Southland
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date March 01, 2026
  • Application Deadline April 10, 2026