Job Description
Job Description
Support customer requests and enquiries- Provide timely and accurate information and clarification for customer queries- Answer inbound customer service calls and make outbound calls
- Address customer issues or compliants and determine appropriate course of action for effective resolution
- Document details of customer communication
- Ensure quality service delivery Support retail operations
- Coordinate with retailers to provide updates of latest mall promotions or activities Report on issues and provide feedback
- Raise issues or complaints for follow-up
- Provide assistance to support collaboration with designated departments to resolve customer grievances - Track and document number of customer issues raised
Benefits
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Submit ApplicationJob Details
- Location George Town, Penang
- Job Type Full time
- Category Information and Record Clerks
- Posted Date June 27, 2026
- Application Deadline August 06, 2026