Customer Service Officer – Forex

Superior People Recruitment

📍 Chatswood, New South Wales, Australia 💼 Full-time 🕒 Posted July 01, 2026

Apply Now Similar Jobs

Job Description

A leading global financial technology company based in Sydney, are seeking a motivated Customer Success Officer to join a dynamic foreign exchange dealing team.

Reporting to the Team Leader, you will be responsible for ensuring clients achieve their goals by effectively using products and services. You will act as a liaison between the clients and internal teams, providing support and insights to enhance customer satisfaction and retention.

Bilingual in English and any Southeast Asian language such as Mandarin, Vietnamese, Thai, Bahasa, or similar. 
Client onboarding: Facilitate a smooth onboarding process for new clients.
Customer Support: Address client inquiries and issues promptly via email, phone, and chat, providing solutions and guidance to enhance their experience.
Relationship management: Use your interpersonal skills to build and maintain relationships with prospective and existing customers.
Feedback Loop...
            

Ready to Apply?

Submit your application today and join our talented team at Superior People Recruitment.

Submit Application

Job Details

Location Chatswood, New South Wales
Job Type Full-time
Category Information and Record Clerks
Posted Date July 01, 2026
Application Deadline August 10, 2026