Customer Service Officer

LOCATION: Manor Walks Shopping Centre

WORKING HOURS: 40 Hours per week, 4 OUT OF 7

PAY RATE: £12.75 per hour

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ROLE OVERVIEW AND PURPOSE

Customer Service Officer will ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. The role will be the public face of the security team and should always act with professionalism. A can-do attitude is essential in this highly influential role.

Must hold a valid SIA License.

KEY RESPONSIBILITIES

• Interact with all visitors/tenants within the shopping centre, delivering first class customer focused service.
• Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being always proacti...

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