Customer Service Officer

• Permanent full-time role based at Sydney Freight Terminal, Chullora
• Join a collaborative team supporting Australia's rail freight network on a rotating shift roster
• Safely Every Day — That’s Our Promise

Join Pacific National – Australia’s largest private rail freight operator

Every day we transport millions of tonnes of critical freight around the country for our customers. We haul coal, intermodal containers, steel, and bulk commodities that keep Australia moving.

An opportunity has presented itself for a Customer Service Officer to join our Intermodal team based at Sydney Freight Terminal in Chullora.

What You'll Do

Provide exceptional customer service and operational support to ensure freight bookings, customer enquiries and terminal operations run safely and efficiently. This role operates on a rotating roster, with shifts between 6:00am and 10:30pm Monday to Friday, including one Saturday every th...