Customer Service Officer

Belgravia Leisure

📍 Bacchus Marsh, Victoria, Australia 💼 Full-time 🕒 Posted June 22, 2026

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Job Description

The Role
Our Customer Service Officers are the heart of our business providing important services such as Reception, Merchandising and sales to our members, casual users and potential new members in accordance with our established operational routines and procedures.
The primary responsibility of our Customer Service Officers is to deliver first class services to our customers ensuring it’s in line our Mission, Vision and Values.
Key areas of responsibility include:
Provide excellent customer service to all customers, both in person and over the telephone 
Apply sound cash handling principals and use of Point of Sale (POS) systems
Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews
Promote the centres services and programs to customers and accept customer bookings and enrolments
Develop and maintain good working relations with cus...
            

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Job Details

Location Bacchus Marsh, Victoria
Job Type Full-time
Category Information and Record Clerks
Posted Date June 22, 2026
Application Deadline August 01, 2026