Customer Service Officer

MITS Alloy, a subsidiary of the ARB Group, is a leading Australian manufacturer specialising in premium aluminium trays and canopies. From our facility in Mayfield, NSW, we supply high-quality, durable products to both national and international markets.

We’re currently seeking a proactive and customer-focused Customer Service Officer to join our team. This role is critical to our business, and we are looking for someone who is passionate about delivering exceptional customer service and takes full ownership of customer interactions from start to finish.

The Role:
You will act as the primary point of contact for customer enquiries, warranty claims, and after-sales support. You will take ownership of each enquiry, ensuring customers are supported throughout the entire process, from initial contact through to resolution.

Working closely with internal teams across production, planning, procurement, and sales, you will play a k...

Ready to Apply?

Submit your application today and join our talented team at ARB Australia.