Customer Service (m/f/d)

Customer Service (m/f/d) - Bolton, United Kingdom

Responsibilities

• Coordinating day-to-day operations in order processing, from order acceptance to shipment
• Serving as the point of contact for customers
• Recording and monitoring safety stock levels
• Managing consignment inventory
• Initiating internal escalations
• Recording customer complaints
• Preparing reports for customers

Qualifications

• Completed vocational training in a commercial field, such as industrial clerk, office clerk, wholesale and foreign trade clerk, or a comparable field
• Previous work experience in one of the above-mentioned areas is a plus
• Ideally, an interest in technology
• You enjoy working in a team and communicating with customers, manufacturers and colleagues
• You have very good English and Microsoft Office skills and already have some experience with SAP

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