Job Description
Description
/Preferred Qualifications• Provides strategic leadership and direction for the delivery of pre- and post-sales services and support to customers.• Leads all facets of customer retention (CRM) including participating in the resolution of customer concerns and defining and developing a customer contact strategy.
• Analyzes operational processes, escalation procedures and performs training needs assessments for identifying opportunities for service delivery improvements and value add to the customer/clients.
• Efficiently leads people and resources to drive productivity and operational excellence.
• Liaises between customers and manufacturing, sales, field service, order processing and accounting to resolve status, production, delivery and billing inquiries.
• Execution tool Warranty and system acceptance process, and reviews warranty claims.
• Develops and manages return materials authorization (RMA) processes for ensuring cu...
Ready to Apply?
Submit your application today and join our talented team at 3040 K-T International Taiwan.
Submit ApplicationJob Details
- Location Taiwan, Taoyuan City
- Job Type Full time
- Category Operations Specialties Managers
- Posted Date June 29, 2026
- Application Deadline August 08, 2026