Customer Service Manager

Borg

📍 Somersby, New South Wales, Australia 💼 Permanent 🕒 Posted May 24, 2026

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Job Description

About the Role

We are seeking a highly experienced Customer Service Manager with a strong background in call centre operations to lead and inspire our customer service team.

This is a pivotal leadership role for the business. Reporting to the Supply Chain Manager, we are looking for a capable leader with a proven track record of consolidating and motivating teams. The successful candidate will play a key role in uplifting our service delivery standards and ensuring we provide exceptional support across the greater Group.

Key Responsibilities
Lead, coach and develop a high-performing customer service team within a call centre environment

Drive a strong service culture focused on responsiveness, professionalism and customer satisfaction

Consolidate and motivate teams to achieve operational and service excellence

Identify opportunities to improve existing systems, processes and workflows
...

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Job Details

Location Somersby, New South Wales
Job Type Permanent
Category Information and Record Clerks
Posted Date May 24, 2026
Application Deadline July 03, 2026