Job Description
Job Specification
Location: Office-based in La Lucia, Durban.
Working Hours: Monday to Friday, 08:00 - 16:30 (40 hours/week).
Remuneration: R35,000 per month / R420,000 per annum (CTC).
Availability: Immediate / ASAP.
We are seeking a dynamic and experienced Customer Service Manager to lead a technical support team and drive exceptional service delivery. The ideal candidate will have a strong IT or development background, proven leadership in customer service environments, and the ability to manage both people and processes effectively.
Key Responsibilities Lead and manage a technical support team Oversee and maintain customer service levels and SLAs Deliver team training, coaching, and performance development Handle client‑facing communication and relationship management Monitor and improve customer satisfaction metrics Collaborate with internal departments to resolve escalations Ensure compliance with company policies and service standards Req...Ready to Apply?
Submit your application today and join our talented team at Salt Digital Recruitment.
Submit ApplicationJob Details
- Location durban, kwazulu natal
- Job Type Full-time
- Category Other-General
- Posted Date June 24, 2026
- Application Deadline August 03, 2026