Customer service manager

Company Description We are a fast-growing B2 B travel technology company specializing in hotel accommodation distribution through API connectivity. We work with travel companies, tour operators, wholesalers, bedbanks, and travel technology companies worldwide, providing access to global hotel inventory through advanced distribution solutions.
As our business continues to expand, We are seeking an experienced Operations Manager / Customer Service Manager based in India to lead our customer support and operations function while ensuring exceptional service delivery to our global partners.
Role Description The successful candidate will oversee day-to-day operations, customer service, supplier escalations, booking management, and team performance. You will play a critical role in ensuring operational excellence, customer satisfaction, and efficient resolution of issues across our hotel distribution network.
This position is ideal for someone looking for fully remote role based out...

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