Customer Service Lead — E‑commerce Growth (Remote)

Bigpluschem
📍 plentong, johor, Malaysia 💼 Full-time 🕒 Posted June 05, 2026

Job Description

Bigpluschem is seeking a proactive Customer Service Lead in Plentong, Malaysia, to enhance customer experience in our e-commerce business. The ideal candidate will have 1-3 years of relevant experience, excellent communication skills, and familiarity with online platforms like Shopee and Lazada. This role entails customer support, marketplace operations, and team guidance. We offer a dynamic working environment, career growth opportunities, and performance incentives, along with additional benefits such as professional development and work-from-home options.
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Job Details

  • Location plentong, johor
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026