Customer Service

Location:
NU Tower / KL Sentral

Joining:
ASAP / Jan–Feb 2026

Role Overview:

• Handle customer queries via
  chat, email, and calls
• Support with orders, app inquiries, delivery issues, refunds, and promotions
• Provide friendly, professional customer service
• Log interactions accurately in the system

Working Hours:

• 24/7 rotational shifts
• 5 working days, 2 off days
• Shift range:
  7am–4pm (earliest) | 11pm–8am (latest)

Salary & Benefits:

• RM4,001 – RM4,100 basic
• KPI allowance up to RM800
• Night shift allowance
• Paid training
• Career growth opportunities
• Supportive work environment

Requirements:

• Fluent in
  Mandarin (Traditional & Simplified preferred)
  and English
• Able to
  speak, read, and write Mandarin
• Comfortable with chat/call tools

Ready to Apply?

Submit your application today and join our talented team at MindPec Solutions.

Submit Application