Customer Service

Hatch Staffing Services
📍 Kenosha, Wisconsin, United States 💼 Full-time 🕒 Posted June 15, 2026

Job Description

Client Services Representative
POSITION DESCRIPTION
The Client Services Representative is responsible for assisting in duties associated with order processing, item/inventory maintenance, trouble-shooting/issue resolution, and handling phone calls and emails from our internal and external customers. This position reports to the Client Services Supervisor and Client Services Manager.
Primary Responsibilities Include:
  • Serve as daily client contact and assist with special projects as necessary 
  • Support incoming phone calls from client sources 
  • Facilitate accurate incoming inventory (item setup validation, PO’s and communication with the warehouse)
  • Maintain and update the client/IMS website
  • Generate clear, consistent communication to internal and external team members regarding status and requirements of programs 
  • Run periodic bulk order uploads along with processing individual orders
  • Prioritize orders and/...
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    Job Details

    • Location Kenosha, Wisconsin
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 15, 2026
    • Application Deadline July 25, 2026