Customer Service (f/m/d)

Freudenberg
📍 Santiago de Querétaro, Querétaro, Mexico 💼 Full time 🕒 Posted June 03, 2026

Job Description

Working at Freudenberg: We will wow your world!

Responsibilities:

  • Monitoring and maintenance in daily basis customer portals updated
  • Keep continuosly customer communication
  • Provide shipping plan
  • Creation and monitoring spot sales orders
  • Responsible for ASN activity, send, track and acceptance of them
  • Responsible for samples shipments operation
  • Responsible to maintain customer and supplier OTD according KPIs objectives
  • Responsible to request production schedule adjustment in order to achieve customer requirements fluctuations
  • Responsible to keep updated in daily basis the Criticos report
  • Keep finish goods inventory level according company objectives
  • Maintain customer contact list updated
  • Managing of finish goods cycle counts with accuracy of 99.9%
  • Manage customer packaging
  • Responsible to supply raw materials tracking and checking the MRP runs evalu...
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    Job Details

    • Location Santiago de Querétaro, Querétaro
    • Job Type Full time
    • Category Information and Record Clerks
    • Posted Date June 03, 2026
    • Application Deadline July 13, 2026