Customer Service Experience Country Manager (m/f) - Now Hiring!

Henkel
📍 Budapest, Budapest, Hungary 💼 Full-time 🕒 Posted February 27, 2026

Job Description




About this Position

 
The Customer Service Experience Manager will lead and supervise a team fully accountable for the end-to-end customer journey, overseeing two Team Leads and their respective teams. This role ensures operational excellence, customer satisfaction, and continuous improvement across the order-to-cash process. The manager will drive strategic initiatives, set and align priorities to meet customer expectations and needs, optimize workflows, and serve as a key liaison between internal stakeholders and customers.


What you´ll do

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Job Details

  • Location Budapest, Budapest
  • Job Type Full-time
  • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
  • Posted Date February 27, 2026
  • Application Deadline April 08, 2026