Customer Service Executive

Job Purpose: Write the purpose for which the job exists (in 2-3 lines)

The purpose of this job is ensure achievement of business targets and enhancement of profitability of the assigned branch by providing effective leadership, planning resources, monitoring people performance & market changes & ensuring timely operations support to ensure smooth functioning.

It also includes distribution building, retail development and recruitment of FLS and Advisors

2) Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

New business - Accuracy

Particulars

FY 18

FY 19

FY20

Accuracy

More than 95%

More than 97%

More than 98%

New business - TAT

Particulars

FY 18

FY 19

FY20

TAT<...

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