Customer Service Executive

Imerys
📍 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia 💼 Full time 🕒 Posted June 27, 2026

Job Description

Job Summary

Manages transactions within the local ERP ( SAP ) system in the respective country. This is a key role of maintaining a high level of Customer Satisfaction as well as monitoring on-time delivery in full.

Order process management 

  • Punch in the customers' orders into the local ERP system  and validate the order context according to internal / external customer’s requirements and Source Plant’s capability. Follow Service Level Agreements (SLAs).

  • Encode order with delivery date and liaise with Source Plant’s logistic coordinator to organise delivery

  • Communicate with internal / external customer on delivery d...

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Job Details

  • Location Kuala Lumpur, Federal Territory of Kuala Lumpur
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date June 27, 2026
  • Application Deadline August 06, 2026