Customer Service Executive - Jarrow, NE32 3DP

Customer Service Executive - Jarrow, NE32 3DP

We are currently seeking a number of Customer Service Executives to join our established team in Jarrow. This is an office-based role requiring a customer service driven individual, who provides a hassle-free service to our customers, whilst supporting the business growth through generation of leads, upselling and cross sales. They should have strong attention to detail with minimum error rates and proactive problem solving approach.

The ideal candidate is confident and proactive with experience of customer service in a fast paced environment.

Responsibilities:

• Maintain accurate account and customer data.
• Respond to customers inquiry within SLA and aim for one call / case resolution.
• Identify and take ownership of customer concerns
• Identify new product opportunities and generate leads
• Liase and bui...

Ready to Apply?

Submit your application today and join our talented team at Essentra.