Customer Service Engineer (Commercial Printing | Hanoi)

Thc hin dch v hu mi bao gm ci t phn cng/phn mm, chy th, v o to ti ch. X l bo tr nh k v khn cp mt cch kp thi v hiu qu. Chu trch nhim v cht lng v hiu sut lm vic ca k s dch v hin trng t cc i tc thu ngoi. T vn khch hng cch vn hnh my mc ng cch. Cung cp o to ti ch cho khch hng hoc nhn vin ni b vi t cch l chuyn gia k thut ca sn phm c th. Duy tr hiu sut lm vic ph hp vi cc ch s hiu sut chnh (KPIs). Thit lp v duy tr mi quan h khch hng tt m bo s hi lng ca khch hng. Nm bt kin thc v sn phm v dch v, cng nh cp nht cc thay i mi. Bo co tt c cc hot ng k thut cho Qun l Dch v. Thc hin cc hot ng khc lin quan n k thut. Requirements Kinh nghim t nht 3 nm kinh nghim trong ngnh my photocopy/my in/ngnh in n hoc lnh vc lin quan. Tt nghip Cao ng/i hc cc ngnh K thut in, in t, C kh, hoc T ng ha. C kinh nghim cung cp dch v phn cng v phn mm, bo tr, v t vn. u tin ng vin c kinh nghim trong lnh vc in laser cng nghip. Nng lc T duy ly khch hng lm trung tm, tinh thn chin thng. Thnh tho my tnh v cc phn mm v...

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