Customer Service & eCommerce Operations Manager

Pandora

📍 North Sydney, New South Wales, Australia 💼 Full-time 🕒 Posted June 20, 2026

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Job Description

About Pandora
Headquartered in Copenhagen, Denmark, Pandora is the world’s largest jewelry maker with presence in more than countries across the globe.

At Pandora, we give a voice to people’s loves.

Beloved for our inimitable charm bracelet, Pandora jewelry offers intricate design and craftsmanship, brought to life by the magic of the stories expressed and interpreted by its wearer.

The eCommerce Customer Service and Operations Manager role takes the lead in delivering a seamless customer experience by overseeing and improving the Omnichannel touchpoints and customers relations. This role is responsible for collating and acting upon customer feedback, providing resolutions and enhancing all stages of the consumer journey.

What you’ll do
Lead Omnichannel, Operations and Customer Service team to deliver the best experience to our fans

Act as the internal voice of the customer, and provide cross-functional,...

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Submit your application today and join our talented team at Pandora.

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Job Details

Location North Sydney, New South Wales
Job Type Full-time
Category Information and Record Clerks
Posted Date June 20, 2026
Application Deadline July 30, 2026