Job Description
Job Description
- Lead the Customer Care team to deliver excellent service and drive customer engagement in support of business growth.
- Own end-to-end order management — orders, enquiries, and complaints — ensuring timely resolution and OTIF (On-Time-In-Full) performance.
- Develop and improve customer service policies, procedures, and departmental KPIs, aligning execution with company strategy.
- Coordinate cross-functionally with Supply Chain, Production, Logistics, and Quality to ensure seamless order fulfilment and resolve disruptions/shipment delays.
- Drive continuous improve...
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Submit ApplicationJob Details
- Location Sitiawan, Perak
- Job Type Full-time
- Category Operations Specialties Managers
- Posted Date July 26, 2026
- Application Deadline September 04, 2026