Job Description
Our client, a Business Manufacturing and Supply company, is looking for a Customer Service Coordinator for their Tewksbury, MA location. Responsibilities:
+ Handle incoming high order volume received via phone and email.
+ Handle high volume of Case Management related to inquiries and orders in SalesForce.com
+ Interact daily with internal/external contacts using multiple systems to ensure accurate information.
+ Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information.
+ Dedicatedly initiate corrective actions to handle customer accommodations independently by using good judgment in routine cases.
+ Assist with complaints processed by the Complaint team. -Maintain and update dealer/customer profiles and confirm that the PeopleSoft notes, payment terms, carrier, and freight terms match the profile. -Follow up with Ne...
+ Handle incoming high order volume received via phone and email.
+ Handle high volume of Case Management related to inquiries and orders in SalesForce.com
+ Interact daily with internal/external contacts using multiple systems to ensure accurate information.
+ Provide information and Accurate Order Entry/Order Management for a large customer base related to inventory, pricing, technical inquires, and shipping information.
+ Dedicatedly initiate corrective actions to handle customer accommodations independently by using good judgment in routine cases.
+ Assist with complaints processed by the Complaint team. -Maintain and update dealer/customer profiles and confirm that the PeopleSoft notes, payment terms, carrier, and freight terms match the profile. -Follow up with Ne...
Ready to Apply?
Submit your application today and join our talented team at ICONMA, LLC.
Submit ApplicationJob Details
- Location United States, United States
- Job Type Full-time
- Category other-general
- Posted Date June 27, 2026
- Application Deadline July 02, 2026