Customer Service Coordinator

Our Crick site have an exciting opportunity for a Customer Service Co-Ordinator to join our friendly team on a full time permanent basis. 

Working hours: 4 on 4 off, 10am-9pm. 

As a Customer Service Co-Ordinator you will be responsible for overseeing main customer communications to enhance and improve service levels.

Key Duties of a Customer Service Co-Ordinator:

• Liaise daily with major retailers.
• Compare tracking data with customer platforms and update.
• Raise disparity between Warrens tracking and customer platforms internally and externally.
• Work collaboratively with other departments within the business.  
• Communicate using a variety of media with internal and external stakeholders any potential service issues.
• Collate and publish daily KPI reports internally and externally at scheduled times.
• Process information from s...

Ready to Apply?

Submit your application today and join our talented team at Warrens.