Customer Service Coordinator

Donnelly Group
📍 Londonderry, Northern Ireland, United Kingdom 💼 Full time 🕒 Posted June 23, 2026

Job Description

We are currently recruiting a Customer Service Coordinator to join our Campsie team.

The Customer Service Coordinator acts as the key liaison between customers and the service department. The role involves communicating with customers regarding vehicle issues, repair progress, and expected timelines, while ensuring that customer concerns and requirements are clearly relayed to the service team.

The successful candidate will demonstrate excellent customer service skills, maintain clear and professional communication, and adopt a proactive, sales-focused approach to support both customer satisfaction and business objectives.

About The Role

Responsibilities:

  • Provide excellent customer service through professional communication via phone, online bookings, and face-to-face interactions.
  • Schedule and manage service appointments, including vehicle drop-offs and collections.
  • Liaise between customers a...

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Job Details

  • Location Londonderry, Northern Ireland
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026