Customer Service Coordinator

Customer Service Coordinator

Chalfont St Giles, Buckinghamshire

Contract until May 2027

£13.30 p/h

Job Description Summary

As a Customer Service Coordinator, you will be a key contributor to our client's mission by ensuring the efficient coordination of service operations that support critical medical technologies. This role is ideal for individuals who thrive in fast-paced environments and are passionate about delivering operational excellence and exceptional customer experiences.

Roles and Responsibilities

• Serve as a central point of contact between healthcare professionals (e.g., radiographers, clinicians) and our clients' Field Service Engineers.
• Manage service requests, schedule maintenance and repairs, and coordinate parts logistics.
• Handle escalations and ensure timely, customer-focused resolutions.