Customer Service Coordinator

Our client has a permanent, full-time opportunity for a Customer Service Coordinator to join their team.

You will interact directly with customers to answer questions, solve queries, provide education, minimise the risk of bad debt and maintain the company’s reputation for high‑quality service.

The hours of work are 8:30 am to 4:45 pm, Monday to Thursday and 8:30 am to 3:30 pm Friday.

Duties And Responsibilities

• To be responsible for dealing with customer enquiries from start to completion including price & delivery, invoice queries, order progress and amendments.
• To be conversant with the company ERP system and processes.
• To support the customer in the event of returning goods and the credit management of the returns in line with the company guidelines in a timely & professional manner.
• To foster and maintain relationships with key customers to improve our retention rate and support growth.
• To visit customers...

Ready to Apply?

Submit your application today and join our talented team at Ideal Personnel and Recruitment Solutions Limited.