Customer Service Coordinator

Customer Service Coordinator
Aldridge
£27,000 - £31,000 DOE | Permanent | Full Time

Are you an experienced customer service professional who enjoys solving problems, managing customer orders, and delivering a first-class customer experience?

We’re recruiting for a growing business looking to strengthen its customer service team with the addition of a confident and proactive Customer Service Coordinator.

This is a varied, hands-on role where no two days are the same, ideal for somebody who enjoys taking ownership, thinking on their feet, and seeing customer issues through to resolution.

What you’ll be doing:

Managing customer enquiries across phone, email, and digital channels
Processing customer orders accurately and efficiently
Chasing deliveries, managing lead times, and resolving order-related queries
Handling complaints, returns, credits, and escalations professionally
Supporting online customer order platforms and digital sa...

Ready to Apply?

Submit your application today and join our talented team at Pertemps Black Country Perms.

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