Customer Service Contact Centre Advisor

At Bath & North East Somerset Council we have one overriding purpose – to improve people’s lives.

Rolling Recruitment – Apply Anytime.

This is a rolling recruitment advert, so applications will be reviewed as we receive them. We will let you know if you have been shortlisted and arrange interviews as and when we have vacancies.

Please state clearly in your supporting letter the hours you are interested in.

We are looking for an advisor to join our Customer Service Contact Centre Team. We are passionate about delivering a top quality service to our residents/partners and service users. Supporting, resolving and signposting customers to ensure a positive experience at the first point of contact regardless of the channel they have chosen to contact the authority.

What you will be doing

• Responding to customer enquiries using defined procedures and protocols to deliver a consistent professional and friendly service for all our re...

Ready to Apply?

Submit your application today and join our talented team at Bath & North East Somerset Council.