Customer Service Consultant

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Townsville on a permanent, full-time basis.

In this role, you will be an important member of the Customer Service team reporting directly to the Business Manager where you will provide phone and email customer service, sales, and support. This is a office-based role where you will be working from the office all 5 days of the week.

The core responsibilities in this role include:

• Receiving inbound calls and email inquiries from domestic customers
• Proactively making outbound calls to our existing customers to promote our products and services
• Resolving customer queries quickly and accurately
• Scheduling appointments for residential customers
• Converting incoming inquiries into sales opportunities
• Liaising with your fellow colleagues<...

Ready to Apply?

Submit your application today and join our talented team at Rentokil Initial.