Customer Service Consultant

Rentokil Initial

📍 Acacia Ridge, Queensland, Australia 💼 Full-time 🕒 Posted July 20, 2026

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Job Description

We have an excellent opportunity for a Customer Service Consultant to join our team on a permanent full-time basis in Acacia Ridge, Brisbane.
In this role, you will be an important member of the Customer Service team reporting directly to the Customer Service Manager where you will provide phone and email customer service, sales, and support.
The core responsibilities in this role include:
Receiving inbound calls and email enquiries from domestic customers
Proactively making outbound calls to our existing customers to promote our products and services
Resolving customer queries quickly and accurately
Scheduling appointments for residential customers
Converting incoming enquiries into sales opportunities
Liaising with your fellow colleagues
Meeting calls and internal sales targets
Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.
Requirements
            
            
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Job Details

Location Acacia Ridge, Queensland
Job Type Full-time
Category Information and Record Clerks
Posted Date July 20, 2026
Application Deadline August 29, 2026