Customer service clerk

• Education: Secondary (high) school graduation certificate


• Experience: Experience an asset


• or equivalent experience

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Explain the type and cost of services offered
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive payments

Security and safety

• Basic security clearance
• Bondable
• Credit check
• Criminal record check

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Work under pressure
• Repetitive tasks
• Standing for extended periods

Screening questions

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