Job Description
Job Responsibilities & Tasks
- Receive and process customer orders accurately in the system.
- Handle customer inquiries regarding products, pricing, availability, and delivery status.
- Coordinate with Sales, Warehouse, Logistics, and Finance to ensure smooth order fulfillment.
- Monitor order status and follow up to ensure on-time delivery.
- Handle customer complaints and escalate issues when necessary.
- Maintain and update customer records and order files.
- Prepare daily order reports and support operational reporting.
- Communicate stock availability and delivery updates to customers and sales teams.
- Ensure proper documentation of all orders, returns, and credit notes.
- Support in resolving billing or invoice-related issues with the Accounts Department.
- Perform any other duties assigned by the Customer Service Supervisor/Manager.
Ready to Apply?
Submit your application today and join our talented team at Napco.
Submit ApplicationJob Details
- Location abu dhabi, abu dhabi
- Job Type Full-time
- Category Other-General
- Posted Date July 02, 2026
- Application Deadline August 11, 2026