Customer Service Champion

This is a full time position, based at our head office in Richmond.

This role will require a mix of office and home based work 3:2.

The role will involve:

• Providing world class customer service, supporting our customers by phone, email, social media, chat and video calls
• Composing word‑perfect emails, tweets and other social media messages
• Acting as a brand ambassador for SPOKE
• Troubleshooting issues, and finding smart and practical solutions to any customer queries
• Becoming an expert on our customer and our products, and sharing this knowledge with the rest of the business

• Previous customer service experience (in any capacity)
• Word perfect English
• Outstanding attention to detail
• Excellent communication skills
• Energetic and positive character
• A quick learner with a can do attitude and a willingness to roll up your sleeves
• An inter...

Ready to Apply?

Submit your application today and join our talented team at Spoke.