Job Description
Job Description
Customer Service Centre Manager - South Dublin
Role Summary
Key Responsibilities
Customer Service Centre Manager - South Dublin
Role Summary
We are seeking an experienced Customer Service Centre Manager to lead our progressive retail cient's service operation, ensuring excellent customer experiences, strong team performance, and efficient day-to-day operations.
Key Responsibilities
- Lead, coach, and develop customer service teams to achieve performance targets.
- Drive a customer-focused culture and ensure high service standards.
- Monitor and improve key performance indicators (KPIs) including customer satisfaction, service levels, and productivity.
- Manage customer escalations and implement solutions to improve service delivery.
- Analyse performance data and identify opportunities for contin...
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Submit ApplicationJob Details
- Location Dublin 22, County Dublin
- Job Type Full-time
- Category Information and Record Clerks
- Posted Date June 27, 2026
- Application Deadline August 06, 2026