Customer Service / Call Centre Officer

NPAworldwide

📍 Perth, Western Australia, Australia 💼 Full-time 🕒 Posted June 15, 2026

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Job Description

Wood Recruitment is seeking a Customer Service / Call Centre Officer to join a fast-paced operational environment in Perth.
This role is ideal for candidates who enjoy working with customers, coordinating bookings, and solving problems quickly in a high-volume phone environment.
We welcome applicants from customer service, call centers, outbound telesales, transport/logistics, dispatch, retail, and hospitality backgrounds.
Handling inbound and outbound customer calls in a high-volume environment
Managing service bookings and customer requests efficiently
Coordinating with internal teams to ensure services are delivered smoothly
Following up with customers regarding bookings and updates
Maintaining accurate customer and booking records
Assisting with new client onboarding and service enquiries

Customer Service,Call Handling,Phone Etiquette,Problem Solving,Time Management,Multitasking,Data Entry / Order Processing,Rec...
            

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Job Details

Location Perth, Western Australia
Job Type Full-time
Category Information and Record Clerks
Posted Date June 15, 2026
Application Deadline July 25, 2026